ALTERNATIVE DISPUTE RESOLUTION
NOTICE TO CONSUMER
In accordance with Law n.144/2015, of September 8, 2015, we have disclosed all the Entities for Alternative Dispute Resolution that can be contacted in case of conflict, in the purchase of a product or service referenced on this website.
It should be noted that, when necessary, this solution compared to the judicial route is usually faster, less formal and less expensive.
In this way, if you are dissatisfied and wish to expose your situation, you can do so by contacting an Alternative Dispute Resolution Entity.
CNIACC - National Center for Information and Arbitration of Consumer Disputes
www.arbitragemdeconsumo.org
CIMAAL – Information, Mediation and Arbitration Center for Consumer Disputes in the Algarve
www.consumidoronline.pt
CACCDC – Coimbra District Consumer Conflict Arbitration Center
www.centrodearbitragemdecoimbra.com
CIMPAS – Insurance Information, Mediation and Ombudsman Center
www.cimpas.pt
More information at Consumer Portal – www.consumidor.pt
CACCL - Lisbon Consumer Dispute Arbitration Center
www.centroarbitragemlisboa.pt
CICAP – Consumer Information and Arbitration Center of Porto
www.cicap.pt
CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
www.ciab.pt
CACCDC – Coimbra District Consumer Conflict Arbitration Center
www.centrodearbitragemdecoimbra.com
CACC-RAM - RAM Consumer Dispute Arbitration Center
https://www.madeira.gov.pt/cacc/
CASA – Automobile Sector Arbitration Center
www.arbitragemauto.pt